Privacy

1. Information We Collect

When you interact with our website, create an account, or book a travel package, we may collect the following types of personal information:

• Identity Data: First name, last name, date of birth, passport details, and nationality.
• Contact Data: Email address, billing address, and phone numbers.
• Financial Data: Payment card details and billing information (processed securely via our PCI-compliant payment gateways).
• Travel Preferences: Dietary requirements, medical conditions relevant to travel, seating preferences, and past travel history.

2. How We Use Your Data

We utilize your personal information exclusively to fulfill our contractual obligations to you and enhance your travel experience. This includes processing tour reservations, booking airline tickets, arranging hotel accommodations, providing 24/7 concierge support, and sending you critical travel updates or itinerary changes.

3. Data Sharing & Third Parties

To successfully execute your travel arrangements, it is necessary to share specific personal data with trusted third-party service providers. These include airlines, hotels, local tour operators, transport companies, and travel insurance providers. We only share the minimum amount of data required for them to perform their services. We never sell your personal data to third-party marketing agencies.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze site traffic, personalize your browsing experience, and remember your preferences (such as your preferred currency and language). You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit the functionality of our website.

5. Data Security

We employ state-of-the-art security protocols to safeguard your personal data. All sensitive financial transactions are encrypted using 256-bit Secure Socket Layer (SSL) technology. Furthermore, access to your personal information within our organization is strictly limited to authorized personnel who require it to perform their duties.